Cancellation policy

Light & Salt Learning's Digital Subscription Cancellation Policy

At Light & Salt Learning, we strive to provide a flexible and transparent subscription experience. We understand that circumstances change, and we've made our cancellation process as straightforward as possible.

How to Cancel Your Subscription:

You can cancel your subscription at any time, directly through your account settings.

  1. Log in to your account: Visit www.lightandsaltlearning.org and log in with your credentials.
  2. Navigate to Subscription: Once logged in, go to the "Subscriptions List Page" and click "Edit" on the subscription you wish to cancel
  3. Initiate Cancellation: At the top right-hand side of the screen, click button or link labeled "Cancel my Subscription." Follow the on-screen prompts to complete the cancellation process.

What Happens When You Cancel:

  • No Further Charges: Once you successfully cancel your subscription, we will not process any future recurring payments.
  • Continued Access: You will continue to have full access to your subscription benefits and content for the remainder of your current paid billing period (e.g., if you cancel a monthly subscription on the 15th, and your billing cycle ends on the 30th, you will still have access until the 30th).
  • No Refunds for Partial Periods: We do not offer refunds for any partial unused periods of your subscription after cancellation. This includes situations where you cancel partway through a billing cycle.
  • Loss of Benefits: At the end of your current paid billing period, your access to the Teacher's Toolkit content will cease. 

Important Notes:

  • Effective Immediately for Future Billing: Your cancellation is effective immediately for stopping future charges, but your access continues until the end of the current period you have paid for.
  • Confirmation: After successfully canceling, you will receive an email confirmation of your cancellation to the email address associated with your account. Please keep this for your records. If you do not receive a confirmation email within a few hours, please contact our support team.
  • Reactivation: You can reactivate your subscription at any time by logging into your account and choosing a new subscription plan.

Questions or Need Assistance?

If you encounter any issues while trying to cancel your subscription or have any questions about this policy, please don't hesitate to contact our customer support team:

  • Email: info@lightandsaltlearning.org
  • Phone: ‪(928) 235-2206‬

We are here to help Monday - Friday, 7:00 AM - 4:00 PM MST.

Policy Changes:

Light & Salt Learning reserves the right to modify this cancellation policy at any time. Any changes will be posted on this page and will apply to future subscriptions and renewals.